UPDATE: Verizon said the problem has been fixed and Queen Anne's County government phone lines have been restored.
A region-wide Verizon outage has left the Queen Anne’s County government without full phone service on its administrative lines.
The county’s 911 lines are not affected by the outage, and those experiencing an emergency should still dial 911 to reach responders. A “fiber cut” is also affecting network connections to some locations in the county. Choptank Electric crews were digging in the area and hit a fiber. A repair crew is en route.
July 31, 2019 10:00 am— Queen Anne's Co. DES (@QueenAnneEM) July 31, 2019
Be advised that there is a phone outage with government administrative lines. We are working on the problem and do not have an estimated time of when they will be restored. This DOES not affect our 911 lines. Only call 911 if you are having an emergency. pic.twitter.com/98NNEIBcVz
The county’s Department of Emergency Services said they are working on the problem and do not have an estimated time for when service should be restored. Some calls are sporadically coming through, but most callers get an immediate busy signal when calling county numbers beginning with 410-758 from cell phones. Internal calling systems are functioning.
Similar issues are occurring in Chestertown and Salisbury, the department said.
WMAR-2 News reached out to Verizon for information but have not received a response.