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Mayor announces 5% discount on water bill for Baltimore residents

Water bill discount
Posted at 1:00 PM, Apr 18, 2023
and last updated 2023-04-26 14:37:59-04

BALTIMORE — During Mayor Brandon Scott's State of the City address, he announced Baltimore water customers are eligible to receive a one-time, five percent discount off their monthly bill.

The discount takes affect when residents enroll in the Paperless Water Billing Program offered by the Department of Public Works.

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Residents must sign up for Paperless Billing by Wednesday, May 31. After enrolling, they will no longer receive a water bill in the mail.

The discount will be capped at $150 and applied to eligible water bills within two billing cycles.

Customers already enrolled in the program automatically qualify and receive the one-time discount.

Follow these to steps to go paperless:

  • Log into the DPW Customer Self-Service Portal. If you don’t have an account already, create one here. (The activation code can be found on the back of the monthly water bill.)
  • Select the option to sign up for paperless billing on the account summary page.
  • Verify your email address and then click the ok button.