BALTIMORE (WMAR) - Twelve individuals are accused of defrauding hundreds, potentially thousands of customers through various moving companies across the country.
The indictment, unsealed Tuesday, detailed how the movers would overcharge customers, create fake reviews, steal people's belongings, and use different aliases and websites to disguise their criminal enterprise from federal regulators.
The moving companies are also accused of agreeing to binding estimates, loading the customer's household goods then saying they took up more cubic space.
They would knowingly overcharge customers several hundred more cubic feet, in one case, 1,000 cubic feet, which is an additional $4,500.
When WMAR-2 News Mallory Sofastaii spoke with many of the victims, they told her they researched the companies before they hired them but still managed to lose thousands of dollars and are missing their belongings.