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Residents in AA County can connect to COVID-related resources through a single phonecall

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Posted at 6:46 PM, Nov 17, 2020
and last updated 2020-11-17 18:46:07-05

ANNAPOLIS, Md. — Anne Arundel County residents will now be able to connect to all COVID-related resources through a single phonecall.

On Monday, County Executive Steuart Pittman announced an expanded warmline where residents can connect to counseling on an array of options.

The Food Access Warmline, 410-222-FOOD (3663), was launched in June and will now provide counseling on topics, including but not limited to assistance with energy and water bills, mental health and grief counseling, child care, eviction and foreclosure prevention.

The Warmline will be staffed by seasoned call takers and case managers from multiple agencies around the county. Callers impacted by COVID will receive information and resources in their primary languages or through Maryland Relay 7-1-1.

“The pandemic continues to deeply impact this community. The expansion of the Warmline to include all available resources is intended to help stabilize the health and wellness of the community, especially during the holiday season,” said Pittman. “Our hard working and compassionate public servants are engaging the community in ways we could never have imagined a year ago.”

The Warmline will be staffed from 8 a.m. to 6 p.m., Monday through Friday. TTY users should call via Maryland Relay 7-1-1. Bi-lingual staff and interpreting services are also available.