911 call unanswered as dispatcher orders pizza

Posted at 8:25 AM, Jan 18, 2016
and last updated 2016-01-18 09:16:08-05
Imagine calling 911 in the middle of an emergency and never getting an answer. That's just what happened to one Florida man.
Several employees at an optometry office called police after a patient collapsed, but had to wait because the dispatcher was busy ordering a pizza.
Watch the video above for the full story and to find out what you should do if your emergency call isn't being answered. 

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