MARYLAND — MDOT MVA has launched a new online appointment scheduling system.
The MDOT MVA Appointment Scheduler, which launched in late January, offers several new features making it easier for customers to select the right type of appointment and location for the services they need.
Like the previous system, the new MDOT MVA Appointment Scheduler allows customers to schedule a new appointment as well as cancel, modify or reschedule an existing appointment.
However, the new scheduler also offers a more detailed and defined list of available services to help customers determine and schedule the exact type of appointment they need, and helps MDOT MVA staff prepare for the customer prior to arrival.
Other new features include confirmation emails and text messages after scheduling an appointment, and automatic reminders that are sent to customers one hour prior to the appointment to confirm, reschedule or cancel an appointment.
Customers who scheduled an appointment prior to January 25 under the previous system – and who need to check that appointment, change or cancel it – can access information here by entering the last six digits of their confirmation number.
MDOT MVA continues to operate by appointment only at its branches.