As the process of digging out from the historic snowfall of winter storm Jonas continued Tuesday, some communities were getting increasingly anxious to see a plow come down their street.
Gisela Brown lives in the 4000 block of Anna Park Way in Baltimore's Orchard Ridge community off Erdman Avenue.
On Tuesday morning, she said the main street through her community had not been plowed.
Brown said at one point an ambulance tried to travel her road, but couldn't make it. She said the situation has her worried about safety.
In the West Hills neighborhood, Jim Hurst was experiencing a similar situation. Hurst said the neighborhood has been working together to try to dig everyone out, but it's slow going.
“It’s a shame that we’ve got to go through this, I’ve been out there blowing snow for three days now because I’m the only one with a snow blower and I’m trying to clear the streets," Hurst said.
Mayor Stephanie Rawlings-Blake asked again for patience on Tuesday.
"I know everyone is frustrated because we are under the biggest blizzard that the city has ever seen, but we have to understand what that means," Rawlings-Blake said during a news conference Tuesday morning. "In 2010 when we had less snow than we're dealing with now, it took 17 days to clear all of the streets."
See also: Mayor: Baltimore making good progress on snow removal
Baltimore City Department of Transportation director William Johnson said at a morning news conference that crews are prioritizing roads based on public safety issues; areas police and fire personnel have said aren't passable.
Johnson said he wanted everything cleared "yesterday" and that's why the department is bringing in additional equipment.
When asked if there was a rough timeline or goal to get to all streets, City DOT said "Yesterday." Calling in more equipment to get it done.
— Brendan McNamara (@BrendanABC2) January 26, 2016
"If you're in a neighborhood that we haven't gotten to yet, rest assured that we're coming," Rawlings-Blake said.
For Hurst, the process is moving too slowly.
“They’ve got to stop lying to people, I know we’ve got to be patient, but to see the truck go up our street just once – we can do the rest – it would be greatly appreciated," Hurst said.