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Water bills are being sent out starting Wednesday night

Posted at 6:34 PM, Aug 07, 2019
and last updated 2019-08-07 18:34:51-04

BALTIMORE — Baltimore residents may be receiving a water bill any day now as 10 thousand of them will be heading out Wednesday night.

A ransomware attack happened back in May, crippling the city's computer servers, causing the Department of Public Works to be unable to produce water bills.

The city warns that the first bill will be higher than normal because it will cover the months of April, May, June and July.

"We are very confident we have done everything we can imagine and think about in terms of making sure the system is gonna come back normally, and working well," said Rudolph Chow, Director of Public Works. "We feel very confident about it. However, we understand this is going to be somewhat of a sticker shock for our citizens."

The first water bill will include a sample bill explaining the line items on the bill.

Payment plans are available on request and late fees have been waived until November.