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Citizens can pick up their cars from Pulaski Highway impound following city ransomware attack

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Posted at 9:21 PM, May 09, 2019
and last updated 2019-05-10 08:15:25-04

BALTIMORE — The Baltimore City Department of Transportation says citizens are now able to pick up their cars from the Pulaski Highway impound lot starting Thursday.

Due to the city's recent ransonware virus, the database used to access to the parking fines was disabled. BCDOT says in an effort to solve the issue they have created an alternate system for citizens to pick up their cars.

RELATED: Baltimore ransomware attack is 'very aggressive', according to city officials

The following items are needed in order to retrieve a vehicle from the impound:

1. Provide proof of ownership.

2. Payment of administrative, towing and storage fees (only cash payments will be accepted). Citizens will still be responsible for any citations and remaining fees once the system becomes operational.

3. If owners are not aware of past fees that are due, the vehicle will still be released; however vehicle owners will be required to sign a release form acknowledging that fines and late fees may be due for this vehicle, and that no outstanding fees have been waived.

4. Vehicles are still subject to booting and/or towing as a scofflaw. If the vehicle is ticketed and towed again, fees for towing, administration and storage, as well as unpaid tickets and late fees, will all be due to retrieve the vehicle.

The Pulaski Highway impound lot is located at 6700 Pulaski Highway. Normal hours of operation are Monday through Friday 8:30 a.m. to 5:00 p.m. and Saturday 9:00 am to 4:30 pm.