A death on a Southwest Airlines flight in April is taking a toll on the airline's sales, and it's worse than originally expected.
The airline knew as early as that month that the incident was impacting sales, but now officials say it's worse than they thought.
They're now expecting revenue per mile to drop about 3% after previously saying they expected a decrease between 1 and 3%.
A passenger was killed when a fan blade broke off of an engine and shrapnel shattered a cabin window she was sitting near.
She died after being partially sucked out of the plane.