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BGE crews restore service to the more than 28,000 customers impacted by Monday storms

Posted at 12:34 PM, Apr 14, 2020
and last updated 2020-04-14 12:34:02-04

BALTIMORE — BGE has restored electric service to more than 28,000 customers who lost power due to thunderstorms and high winds on Monday.

Most of the outages were caused by strong winds knocking trees and large tree limbs onto power lines and other electric equipment throughout BGE's service area.

BGE crews are working to repair any additional damage while following Centers for Disease Control health guidelines, practicing social distancing, and using protective equipment like masks and gloves when needed. BGE increased staffing, including through virtual operationS, and mobilized crews in advance of the storm.

“Electric service is vital, even more so now that everyone in the community is focused on maintaining health and safety during this COVID-19 pandemic. We appreciate the support we’ve received as our crews worked quickly and safely to restore power under difficult conditions,” said BGE President and Chief Operating Officer Stephen J. Woerner. “BGE’s lineworkers and emergency response teams are committed to our community and to working safely despite back-to-back storms and this unprecedented health emergency. They were ready to respond when needed, in a manner that also respected the extra precautions necessary to maintain health safety for our employees and customers.”

BGE’s storm response team is continuously monitoring weather systems to ensure preparedness for future restoration efforts. Customers should also prepare for future weather events.

A real-time outage map is available at Outage and restoration numbers and outages broken down by county are available under the summary tab.

BGE asks all customers, including those with smart meters, to report their outage. Outages and downed wires may be reported by phone (877-778-2222), on and on BGE's mobile app.

As a reminder, BGE says never approach or touch downed wires. If an overhead wire falls across your vehicle while you are driving, stay inside the vehicle and continue to drive away from the line.

If the engine stalls, do not leave your vehicle; warn others not to touch the vehicle or the wire, and call emergency services.