BALTIMORE — Baltimore City Mayor Jack Young and Baltimore County Executive Johnny Olszewski announced they will join forces to conduct a review of the business management system for water delivery in their jurisdictions.
Officials plan to review and modernize the management system in an effort to improve customer service.
“Mayor Young and I are committed to providing residents with the best and most efficient service possible, and this joint review will allow us to determine how we can modernize our water delivery system,” Olszewski said. “This is just one of many ways that we hope to work with the City in the years to come to improve the quality of life across the region.”
“As Mayor, I am committed to excellent customer service for every customer that relies on our water system,” said Mayor Bernard C. “Jack” Young. “County Executive Olszewski and I both agree that this essential review will evaluate and determine what is working well, and demonstrate where we need to focus our improvements. We look forward to a continued and productive partnership with the County.”
Since 1972, citizens from Baltimore City and County receive water through Baltimore City's Department of Public Works. The agreement that governs the shared sewer system was solidified in 1974 and allows Baltimore City to bill residents from both areas.
Due to the recent ransomware attack, the County has been unable to validate the Metropolitan District sewer charge for a small percentage of accounts. Officials say residents are encouraged to look over their 2018 water bills and contact the Baltimore County Metropolitan District Financing and Petitions office at 410-887-2423 or visit our website at www.BaltimoreCountyMD.gov/metro if they have any questions.