MedStar and Uber teamed up and are making it easier than ever for patients to get a ride to their appointments.
For patients who don't have a car, Medstar is giving access to Uber. Patients who miss appointments or have to reschedule at the last minute frequently cite transportation as a factor.
Through this relationship, a “Ride with Uber” button is now prominently displayed on MedStarHealth.org. MedStar patients will be able to quickly find out the wait time and approximate cost of a ride and then request one. They also will be able to set a ride reminder to automatically notify them an hour before their appointment and keep them on schedule.
“Patients expect the same level of seamless integration in health care as they do in other aspects of their everyday life. MedStar is focused on becoming a premier digital healthcare organization. Our partnership with Uber is but one small step toward a future where technology-enabled patient engagement rivals other industries that have been disrupted by digital technology,” said Michael Ruiz, MedStar vice president and chief digital officer in a release.
Uber is available throughout the MedStar service area, which extends from north of Baltimore to Washington, D.C., northern Virginia and southern Maryland.