WHITE MARSH, Md. — Federal Realty announced a new contactless pickup program that set to start at all of its shopping centers, including THE AVENUE at White Marsh.
Branded "The Pick-Up," the program is made available to all tenants and customers looking for comfortable ways to return to shopping.
It expands on an already curbside pick-up program that began at the start of the COVID-19 mandatory closings. Customers will be able to place orders directly with stores by phone or online and arrange for same day pick up.
"When our customers arrive, they will simply notify us with a quick call or text and our team can run their order out to their car, with a completely countactless exchange," said Bill Blocher, owner of Red Brick Station and Brew Pub and Ando's Market, which is located at THE AVENUE. "Federal is helping us meet a new demand with this program and given us a tool we need to thrive in a challenging environment."
Federal plans to expand this service, in response to the changes in customer shopping habits.
"We see this as a long-term solution to finding even more convenient ways for customers to shop," said Emily Gagliardi, Director of Leasing.
Look for "The Pick-Up" at other Federal properties in Baltimore County, including White Marsh Plaza and The Shoppes at Nottingham Square.