Southwest Airlines "connectivity issue" resolved following flight delays at BWI Airport

Posted at 3:00 PM, Jan 15, 2019
and last updated 2019-01-15 17:10:47-05

Departing Southwest flights slowed at Baltimore Washington International Thurgood Marshall Airport Tuesday afternoon due to a “connectivity issue,” according to a statement from the airline.

Prospective passengers exchanged social media messages with the airline’s account as they began to experience delays at the airport. When contacted by WMAR 2 News, a Southwest representative released the following statement:

"Our Team at BWI is working hard to minimize inconvenience for Southwest Customers traveling out and in of Baltimore/Washington international Thurgood Marshall Airport as we work around a connectivity issue (initial reports indicate it’s with a vendor that provides data streams to our phones, computers) that’s caused us to slow-roll departures on flights to get people and bags on those aircraft as we use backup processes."

As of roughly 3:30 p.m., the Southwest said "connectivity in BWI has been restored." The airline asked for customers' patience as the work out any lingering delays.