BETHESDA, Md. (AP) — U.S. regulators are issuing an official recall of Samsung's Galaxy Note 7 phone because of the risk that its batteries can explode or catch fire.
Samsung already has voluntary recalled the devices, but the U.S. Consumer Product Safety Commission is stepping in on a formal recall.
Samsung says it has confirmed a few dozen instances of the problem, out of 2.5 million phones sold worldwide. Samsung promised replacement devices, but that was put on hold while regulators reviewed the situation.
The recall comes at a crucial time for Samsung, as its rival Apple just announced its own latest versions of the iPhone. The Note series is one of Samsung's most expensive, and demand for the phone had been high.
CPSC chairman Elliot Kaye said at a press conference. Replacement devices should be available at most retail locations no later than Sept. 21, Samsung said.
"I am urging all consumers to take advantage of this recall right away," Kaye said. Consumers can either get a replacement or a refund, from their carrier or directly from Samsung, Kaye said.